Same Situations...

Many a corporate career (my own included) has been built on spotting the negative - on figuring out what could go wrong, on ‘managing’ the difficult customer, on finding justifiable reasons for the lost deal, on explaining why not…

But when you focus on the negative, you get the negative.

What if we look for the positive instead - highlighting the benefits, rewarding the great customer, improving from the lost deal, figuring out how…

Same situations.

Different results.